Terms of Service

Jahesh is software for small Australian builders and trades. It helps you with:

• Estimates measured from building plans you upload. An AI model reads the plans and a human estimator checks each estimate before it is released to you.
• Quick quotes that your customer can open from a link and accept by typing their name.
• Invoices, including tax invoices that show your ABN, with a customer link and a PDF.
• A customer inbox where AI drafts replies. Nothing is sent until you approve it.
• An AI receptionist. At the moment this is a test call in your browser. It is not yet connected to a phone line.

Jahesh is not a registered or licensed quantity surveying practice. We do not give building, engineering, legal, tax or financial advice.

Jahesh is in early access. Features may change, be added or be removed while we build the product.

We have not set our prices yet and we do not take any payment from you at the moment. See section 10 for how fees will be introduced.

Card payments and links to accounting software are not available yet.

You sign in with a link we email to you, or with a one-time sign-in link we give you. There are no passwords.

• You must be at least 18 and have the authority to agree to these terms for your business.
• Keep the details you give us accurate, including your business name and ABN.
• Keep your email account secure and do not pass sign-in links to anyone outside your business. Anyone who can open your sign-in link can get into your account.
• You are responsible for what is done through your account. Tell us straight away if you think someone else has access to it.

This section is important. Please read it carefully.

Estimates, quantities, rates, prices, drafted replies, call notes and other output from Jahesh are aids to help you do your work. They do not replace your own skill and judgement.

• AI can be wrong. It can misread a plan, miss an item, measure the wrong thing or draft a reply that is inaccurate.
• A human estimator checks each plan-based estimate before release. That check lowers the chance of mistakes. It does not remove it, and it is not a guarantee that the estimate is correct or complete.
• You must check quantities, rates and prices before you rely on them or send them to anyone, and before you use them to set a contract price.
• You decide what goes into your quotes and invoices and what you send to your customers. You are responsible for them.
• Rates in Jahesh are your own rates or starting figures. They are not a statement of market prices. You are responsible for keeping your rates up to date.
• The AI receptionist is not an emergency service. It may mishear or miss details, so check each message before you act on it.

Nothing in this section takes away rights you have under the Australian Consumer Law. See section 12.

You own the content you put into Jahesh. This includes your plans, rates, logo, business details, customer details and messages. You also own the quotes, invoices and estimates produced for you.

You give us permission to host, copy, process and display your content so we can provide Jahesh to you, keep it secure, fix problems and give you support. This includes sending it to the service providers named in our Privacy Policy, such as the AI provider that reads plans and drafts text.

You are responsible for your content. You promise that:

• You have the right to upload each set of plans. Plans are usually protected by copyright owned by the architect, designer or drafter, so check you are allowed to use them for pricing the job.
• You have the right to give us your customers’ details, and you have told your customers what they need to be told under privacy law.
• Your content does not break the law or anyone else’s rights.

We back up our systems, but you should keep your own copies of anything important, such as issued quotes and invoices.

Your customers can open a quote or invoice from a link, and can accept a quote by typing their name. Any contract that results is between you and your customer. Jahesh is not a party to it.

• You are responsible for your quotes and invoices, including the price, the scope, GST, your ABN and your bank details.
• You are responsible for meeting the laws that apply to your trade. These include licensing, written contract, deposit, insurance and consumer guarantee rules.
• Anyone with the link can open the document. Send links only to the people who should see them.
• We do not collect, hold or pass on payments between you and your customers.
• You are responsible for the record keeping your business must do, including for tax.

You must not:

• Use Jahesh for anything unlawful, misleading or fraudulent.
• Upload content you have no right to use, or content that is harmful or offensive.
• Send spam or marketing messages that break the Spam Act 2003.
• Try to get into another business’s account or data.
• Probe, scan or attack our systems, or get around limits and security controls.
• Use bots or scripts to scrape Jahesh, or place an unreasonable load on it.
• Copy, resell or reverse engineer Jahesh, or use it to build a competing product.
• Upload viruses or other harmful code.

We may suspend an account if we reasonably believe it is being used in breach of this section or is putting Jahesh or other people at risk. Where we can, we will tell you first and give you a chance to fix the problem.

We own Jahesh, including the software, the design, the brand and our starting rates and templates. These terms do not transfer any of that to you.

While you have an account, you may use Jahesh for your own business. You may not let other businesses use your account.

If you send us ideas or feedback, we may use them to improve Jahesh without owing you anything.

We work to keep Jahesh running, but we do not promise that it will always be available or free of faults. There is no uptime guarantee during early access.

• Jahesh may be unavailable at times for maintenance, updates or reasons outside our control.
• Estimates take time because a person checks each one. We do not promise a turnaround time.
• Jahesh relies on other providers for hosting, storage, AI and email. A problem with one of them can affect Jahesh.
• We may change or withdraw a feature. If a change is likely to matter to you, we will try to give you notice.

We do not charge for Jahesh at the moment.

When we introduce prices, we will tell you what they are before they apply to you. You will not be charged unless you agree to the price first. If you do not agree, you can stop using the paid parts of Jahesh or close your account.

Jahesh uses other companies to host the software, store data, run AI and deliver email. Our Privacy Policy names them.

Jahesh may link to other websites or services. We do not control them and are not responsible for them.

Nothing in these terms excludes, restricts or changes a guarantee, right or remedy that you have under the Australian Consumer Law, or under any other law, where that guarantee, right or remedy cannot lawfully be excluded, restricted or changed.

Where the Australian Consumer Law applies to you and allows us to limit our liability for a failure to meet a consumer guarantee, our liability is limited to supplying the services again or paying the cost of having them supplied again, at our choice. This limit only applies where the law allows it and where it is fair and reasonable for us to rely on it.

This section applies only to the extent the law allows, and is subject to section 12.

• Apart from what these terms say and what the law requires, we provide Jahesh as it is, without any other promise or warranty.
• We are not liable for loss that results from you relying on an estimate, quantity, rate, price, drafted reply or call note without checking it as section 4 requires. This includes a job that is underquoted or overquoted.
• Neither of us is liable to the other for indirect or consequential loss, or for loss of profit, revenue, business, goodwill or opportunity.
• Our total liability to you for all claims connected with Jahesh in any 12 month period is limited to the greater of the fees you paid us in that period and AUD $100.
• Our liability is reduced to the extent that you caused or contributed to the loss, or could reasonably have avoided it.

These limits do not apply to liability for fraud, for wilful misconduct, for death or personal injury caused by negligence, or to any liability that cannot be limited by law.

If someone else makes a claim against us because of your content, your quotes or invoices, your dealings with your customers or your breach of these terms, you agree to cover our reasonable loss and costs from that claim. This does not apply to the extent we caused the loss.

You can stop using Jahesh at any time. To close your account, email hello@jahesh.ai.

We may suspend or close your account if you seriously breach these terms, or if you breach them and do not fix the breach within a reasonable time after we ask. We may also close accounts if we stop offering Jahesh. If we do, we will give you at least 30 days notice where we reasonably can.

Your data when your account ends:

• You can download your documents while your account is open.
• If you ask within 30 days after your account closes, we will give you a copy of your data in a common format.
• After that, we delete your data or remove the details that identify you and your customers, within a reasonable time. We keep only what the law requires us to keep, and copies in backups until those backups expire.
• Links to quotes and invoices that you sent to your customers will stop working once your data is deleted.

Sections that by their nature should continue after your account ends will continue. These include sections 4, 5, 8, 12 and 13.

Our Privacy Policy explains how we handle personal information. It forms part of these terms.

You control the details of your customers that you put into Jahesh. We handle them for you so that Jahesh can do its job. You are responsible for meeting your own privacy obligations to your customers.

We may change these terms as Jahesh grows. We will post the new version on this page and change the date at the top.

If a change is likely to matter to you, we will email you at least 14 days before it starts, unless the law or a security problem requires a faster change. If you do not accept a change, you can close your account before it starts. If you keep using Jahesh after the change starts, the new terms apply to you.

• The law of New South Wales, Australia governs these terms. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales.
• If you have a complaint, please contact us first so we can try to sort it out together.
• If part of these terms cannot be enforced, the rest still applies.
• If we do not enforce a term straight away, we can still enforce it later.
• You may not transfer your rights under these terms without our written consent. We may transfer ours as part of a sale or restructure of our business, provided your rights are not reduced.
• We may send you notices by email to the address on your account.
• These terms and the Privacy Policy are the whole agreement between you and us about Jahesh.

Questions about these terms? Email hello@jahesh.ai.